At Summit Cabinet Coatings, we specialize in creating unique kitchen cabinets according to our clients’ needs and expectations. Whether you’re looking to reface or refinish your cabinets, we can help! As a small family business, we are able to provide individualized care for your kitchen, which national chain companies struggle to do. Kitchen remodels can be expensive and you’ll want the best team at your side to provide the best results. Find out how our team at Summit Cabinet Coatings can get you the dream kitchen you’ve always wanted with this guide!
Small Businesses vs. Large Corporations
When it comes to kitchen remodels, there is an innumerable list of popular companies and smaller businesses that can provide a variety of different services for your kitchen needs. However, small businesses often get overlooked by their larger, more prominent competitors, such as Home Depot or HomeAdvisor. While large companies can complete the job that you’re looking for, there are major differences that a small business can provide that a large company can’t. For starters, the larger the company, the more impersonal the relationships typically are. Large companies see their clients as customers only, and their interactions involve sending you your bill each month or spending hours of your time speaking to a call center that doesn’t understand your situation. For a small business, one customer can make the difference between success and failure, and because of this, they spend a majority of their time improving their customer relationships to increase satisfaction. Secondly, between the massive sales force and operations team, communication tends to come to a standstill. Many of these groups aren’t even in the same location let alone country, so communicating becomes extremely difficult when distance is a major part of how a company operates. Small businesses however, offer one-on-one communication with usually the same group of people, allowing them to work side-by-side with you throughout the entire project. Lastly, big companies are highly bureaucratic, meaning that they are not flexible when it comes to working with you, causing you to jump through many hoops (including legal fees, documentation, etc.) to get what you want. With a small business, you don’t have to worry about politics, status quo or disconnect; you work directly with them to discuss your needs, goals and desired outcomes, and they create an individualized plan to help you fulfill those necessities.
Why A Small Business Is Your Best Option
Other than the fact that a small business can offer you better communication, ideal customer service and an easier way to get the dream kitchen that you want, there are still other reasons why choosing a small business is your best option. Small businesses are able to adapt to changing market conditions easier as they deal with feedback and changing preferences from their customers. Because of their size, small businesses can adapt to these changes by cross-training their employees to rethink their business model so that it can account for what customers want at that point in time. Getting to know their customers personally is another facet of a brick-and-mortar company. This gives small businesses a personal edge over their competitors and helps create a lasting relationship with customers, especially as their needs are met. Word of mouth becomes a huge part of a small business’ success as it focuses on creating life-long customers by establishing personal relationships with them. You don’t get a face-to-face consultation for your kitchen remodel with a large company; with a small business, though, you get the experience of a lifetime by working hand-in-hand with them throughout the entirety of the project to design the kitchen of your dreams.
What Summit Cabinet Coatings Offers
Kitchen remodels can be expensive and time consuming, so you’ll want the best-of-the-best to help you with your project. At Summit Cabinet Coatings, our small team works one-on-one with you and your family to decide how to go about this process and take the best approach to maximize the investment that you’re making. One of our top priorities is customer satisfaction, and we have years of experience in customer service and retail management as we’ve worked with clients to develop their dream kitchens. We specialize in cosmetic repair and offer high-end finishes to refinish your old, worn out cabinetry. Our finishes are affordable, durable and can be combined to create a unique look that will last for years. The process takes between 4-6 days to complete, and your new finish will protect your cabinets from water damage while being completely stain resistant. We guarantee that your coatings will not crack, peel or fade, and you’ll enjoy the easy-to-clean surfaces that our finishes provide.
Remodel Your Kitchen With Our Help!
As a small business, Summit Cabinet Coatings offers a unique end product built on collaborative communication, personal edge and customer service that other companies can’t provide. Whatever your kitchen remodel needs are, we can be the consultant you need to save time and money. Call our office today at (970) 282-9856 for a FREE estimate on your next cabinetry project!